horsewoman57,
When you say you have Windows 2000, is this the version of windows your running or did you mean to say something else?
I ask this because you also state that your computer is Vista.
You said you tried restoring back to 2007, which other version of Office are you using?
When did this begin to occur? have you tried a system restore to relieve this problem?
http://windowshelp.microsoft.com/Windows/en-US/Help/517d3b8e-3379-46c1-b479-05b30d6fb3f01033.mspx
If you are using Office 2007, and are able to open it without opening a file, then test running the office diagnostics tool.
First open Word in safe mode, to do this press Windows Key + R on your keyboard, the run program will open, type the following and press ok:
winword.exe /safe
When Word opens, click the Office logo at the top left, then click Word Options. In the resources section run the Microsoft Office Diagnostics by clicking Diagnose. Follow the wizard.
Post your results. Rami
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
When you say you have Windows 2000, is this the version of windows your running or did you mean to say something else?
I ask this because you also state that your computer is Vista.
You said you tried restoring back to 2007, which other version of Office are you using?
When did this begin to occur? have you tried a system restore to relieve this problem?
http://windowshelp.microsoft.com/Windows/en-US/Help/517d3b8e-3379-46c1-b479-05b30d6fb3f01033.mspx
If you are using Office 2007, and are able to open it without opening a file, then test running the office diagnostics tool.
First open Word in safe mode, to do this press Windows Key + R on your keyboard, the run program will open, type the following and press ok:
winword.exe /safe
When Word opens, click the Office logo at the top left, then click Word Options. In the resources section run the Microsoft Office Diagnostics by clicking Diagnose. Follow the wizard.
Post your results. Rami
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
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